Meet the team: Michael Tapling, VP of US Operations

What does a typical day in your job look like?

There is no ‘typical day’ within the international investigations world, as things are always in motion.  A workday could start with a US background request and end with a full-blown investigation in another country halfway across the globe – you never can tell.  What is typical of every day, we must be prepared for anything and everything, because you just don’t know what kind of inquiry you will get.

How did you get into this line of work?

I knew nothing of private investigations until I was recruited by a company in Illinois after graduating from Michigan State University.  This investigative firm concentrated on Workers’ Compensation and Liability investigations, a line of work that continues to evolve to this day.

What is your favourite part of the job?

Helping people. Often clients come to us in desperate need of assistance and getting a result that improves their position is what really motivates me.  At the end of the day, I want our clients to feel reassured and secure in the knowledge that they will get an excellent service from us.

What is your favourite service that Conflict International provides?

This might surprise you, but to be honest my favourite service is Due Diligence Background reports for wealth management companies and high net worth individuals. We compile these reports for those looking to invest large sums of money into numerous companies – it’s just as important to KYC (know your client) as it is to KYI (know your investment).  We assist wealth management companies so that they feel confident with their upcoming investment endeavours.

Where has been your most memorable work location/job?

In terms of location, a standout memory for me is a networking trip I took to South Carolina.  I was honoured to attend the SCALI (South Carolina Association of Legal Investigators) Conference a couple of years ago. On this trip I met some of the most top-notch individuals in the industry, most of whom I am still in contact with having formed close personal and business relationships.

What is something that you’ve learnt over the last year?

This industry is ever changing. In fact, this world is everchanging. There is no set standard in the investigation industry and there are always new resources becoming available to assist with investigations.  For example, when I started this job, AI had been discussed and utilised at a ‘safe’ level, if you will.  Since then, AI has completely changed the way the world turns.  Moreover, Bitcoin and cryptocurrency have rapidly developed to become commonplace, and are all the more common in fraud cases.

Do you have any advice for those looking to enter the profession?

Go International!! But seriously, find your niche in the investigative world before just diving in.  If Workers’ Compensation investigations is something that you are passionate about, go all in and be the best investigator you can.  However, if you feel WC is redundant or mundane, then look for a company that specialises in investigations you are interested in.  Also, be prepared to be a road and car warrior…lots of miles and sitting around waiting.


Get in touch

Can our private investigation experts help you? Contact us in confidence.